FAQ

How fast will I see anything?

Most people notice a fresher, less puffy look the same morning on the side they brush. Lasting definition builds with daily use over a couple of weeks.

Is it permanent?

No. Fluid settles back over a day or two, which is why it's a quick daily ritual rather than a one-off.

My gua sha did nothing. Why is this different?

A stone lets you press too hard and pinch the drainage channels shut. A soft brush is too light to do that, so the fluid can actually move.

Is it safe for sensitive skin?

Yes, when used gently. Soft bristles, used dry, with the lightest pressure. Pressing hard is the only mistake to avoid.

Where do you ship and how long does it take?

UK only, free shipping, dispatched in 1 to 3 days, with delivery typically around 8 to 12 days.

What's your returns policy?

A 30-day first-order happiness promise, plus standard returns for unused or damaged items. See our Refund & Returns page.

Still stuck? Email care@trysylvanco.com.